The first annual VisitorVerdict Members Forum will take place on 11 July at BMA House, Tavistock Square in London and will celebrate the widespread commitment to measuring and benchmarking museum visitor experience. The Members Forum offers subscribing museums the opportunity to ensure they get the most from the service. BDRC, with the support of the Association of Independent Museums (AIM), are hosting the event which will include a mixture of talks, tutorials, insights and networking.
Attendees can expect a productive day learning and sharing best practice for data collection and analysis. Insights and issues will be brought to life with stories from fellow member museums, AIM staff, regional museum development officers and the VisitorVerdict team. “Too often museums conduct the hard work of collecting visitor research and analysis in isolation,” explained Max Clapham, the Client Services Director at BDRC Conteminetal. “The member’s forum is a unique platform for staff and volunteers with a common bond and shared experience to promote the evaluation they do and get real practical help that supports them on their journey.”
The event will celebrate the widespread commitment to measuring and benchmarking museum visitor experience
VisitorVerdict Awards will be also announced over lunch to recognise some of the great work happening country-wide. This is an invitation only event for current VisitorVerdict subscribers, but museums signing up to the service between now and early July will also have the opportunity to attend for free. VisitorVerdict is now the UK’s foremost visitor survey and benchmarking service for small/medium sized visitor attractions and museums are using VisitorVerdict to prioritise investment, improve visitor experience, inform marketing messages and media, for staff and volunteer training, contractor briefing and to attract and retain sponsors and investors.
Find out more about the service at www.visitorverdict.com